At Shamli Herbal, we are committed to protecting your privacy and ensuring a safe and secure experience while shopping with us. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
When you interact with our website or place an order, we may collect the following information:
Personal Information: Name, email address, phone number, shipping/billing address.
Payment Information: Credit/debit card or UPI details (processed securely by third-party payment gateways).
Order Details: Products purchased, transaction history, and preferences.
Technical Data: IP address, browser type, device type, and browsing behavior on our website.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your purchase
Provide customer support and resolve queries
Improve our website, products, and services
Send promotional emails (only if you opt-in)
🔒 We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. Cookies help us remember your preferences, login details, and show relevant products.
You can manage or disable cookies through your browser settings.
4. Third-Party Services
We may use trusted third-party tools like:
Payment Gateways (e.g., Razorpay, Paytm, etc.)
Shipping Partners
Analytics Tools (e.g., Google Analytics)
These partners have their own privacy policies and handle your data securely.
5. Data Security
We take data protection seriously and use industry-standard security measures (SSL encryption, secure servers, firewalls) to safeguard your information from unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
Access or update your personal information
Request deletion of your data (subject to legal or order-related obligations)
Opt-out of promotional emails at any time
To exercise your rights, contact us at:
📧 Email: [your email address]
📞 WhatsApp/Call: 8449978961
7. Children's Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business. We encourage you to review this page periodically.
9. Contact Us
If you have any questions, concerns, or feedback about our Privacy Policy, please reach out to us:
📧 Email: [your email address]
📞 Call/WhatsApp: 8449978961
Thank you for trusting Shamli Herbal. Your privacy is important to us.
